Privacy & Data Policy
We value your privacy and are committed to protecting your information. Learn how we collect, use, and safeguard your data.
Effective Date: January 15, 2025
Last Updated: January 15, 2025
At ReferUp, we value your privacy and are committed to protecting your information. This policy explains how we collect, use, and safeguard your data when you use our platform whether as a Merchant or a Customer.
By using ReferUp, you agree to this Privacy & Data Policy.
1. What We Do
ReferUp enables Shopify merchants to create referral programs where customers can earn rewards for referring others. To make this possible, we collect and process only the minimum data required to operate the referral system effectively.
2. How We Protect Your Data
We take your privacy and security seriously and use advanced technologies to protect your data.
Encryption
All sensitive data, including login credentials, API tokens, and store information, is encrypted using AES-256 standards.
Secure Communication
All traffic between your browser, Shopify, and ReferUp is protected by HTTPS/TLS encryption.
Limited Access
Only authorized ReferUp systems or team members can access encrypted data when absolutely necessary.
Secure Storage
All data is stored in secure cloud infrastructure with restricted access controls.
3. Data Usage
We use collected data solely to:
- Operate and manage referral programs
- Track and issue rewards
- Prevent fraud or misuse of the platform
- Improve system performance and reliability
We do not sell or share your data with advertisers or unrelated third parties.
4. Data Retention and Deletion
- We retain data only as long as needed to provide our services
- Merchants or users can request permanent deletion of their data by contacting support@referup.xyz
- Backups are securely deleted after a fixed retention period
5. Cookies and Analytics
ReferUp uses limited cookies to maintain secure sessions and improve functionality. We do not track personal browsing activity or use cookies for targeted advertising.
6. Compliance and Merchant Responsibility
- ReferUp complies with data protection laws applicable in our operating regions, including GDPR (General Data Protection Regulation) and CCPA (California Consumer Privacy Act)
- Merchants using ReferUp are responsible for informing their customers about how referral data is processed through their own store's privacy policies
- We adhere to industry best practices and regularly review our security measures to ensure compliance with evolving data protection standards
7. Data Transfers
Your data may be processed on servers located in multiple regions for performance and reliability. We ensure all data transfers meet the same security and compliance standards, including appropriate safeguards for international data transfers.
8. Your Rights
You have the right to:
Access & Deletion
Request access to or deletion of your personal data at any time
Opt-Out
Opt out of non-essential communications
Data Portability
Request a copy of your data in a structured, commonly used format
Raise Concerns
Raise privacy concerns with our team
9. Policy Updates
We may update this Privacy & Data Policy periodically. Continued use of ReferUp after changes means you agree to the updated policy. We will notify users of material changes via email or through the platform.
10. Contact Us
If you have questions about this policy or your data, reach out to us:
Email: support@referup.xyz
Company: ReferUp Technologies
By using ReferUp, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.